My primary research interests focus on human-nature and interpersonal relationships in recreation and tourism settings. In partnership with national forests, parks and tourism-dependent communities, I study how visitors perceive and respond to their consumer experiences. This information feeds into management, planning and policy decisions for local, state and federal organizations. My research umbrella is a stress and coping framework where I seek to understand how visitors perceive and respond to stress and then, how managers and planners can mitigate or plan for these responses. Stressors include other visitor behavior, management actions and policies that might decrease the quality of visitor experiences. Most recently, my work has focused on constraints to physical activity on public lands, comparing responses to stress within and across groups, and short/long term relationships in Wilderness. In concert with my Tourism Center role, I also work on a variety of applied consumer research projects to support and sustain Minnesota’s tourism industry: sustainable tourism, consumer profiles, festival marketing and management.